Privacy Policy

1. Introduction

JRMStream ("we", "our" or "the company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our audio streaming services.

2. Information We Collect

We collect the following information:

2.1 Personal Information

• Name and surname
• Email address
• Payment information (processed by our provider Stripe)
• Station name

2.2 Usage Information

• IP address
• Browser and device type
• Pages visited and visit duration
• Streaming statistics (listeners, bitrate, duration)
• Server logs

2.3 Cookies

We use essential cookies for service operation, analytics cookies to improve our services, and preference cookies to remember your settings.

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process payments and billing
• Send important notifications about your account
• Provide technical support
• Improve our services and user experience
• Detect and prevent fraud
• Comply with legal obligations
• Send marketing communications (only with your consent)

4. Information Sharing

We do not sell your personal information. We share information only when:

• Service providers: Stripe (payments), AWS (hosting), Cloudflare (CDN)
• Legal requirements: When required by law or to protect our rights
• With your consent: For other purposes with your explicit permission

5. Data Security

We implement technical and organizational security measures to protect your information:

• SSL/TLS encryption for all communications
• Passwords encrypted with bcrypt
• Restricted access to personal data
• Regular security audits
• Daily automatic backups
• 24/7 infrastructure monitoring

6. Your Rights

In accordance with GDPR and applicable laws, you have the right to:

• Access: Request a copy of your personal information
• Rectification: Correct incorrect or incomplete information
• Deletion: Request deletion of your information
• Portability: Receive your data in portable format
• Opposition: Object to the processing of your data
• Restriction: Request processing restriction
• Withdraw consent: Withdraw your consent at any time

To exercise these rights, contact us at privacy@jrmstream.com

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. After canceling your account, we delete your personal data within 90 days, except information we must retain for legal requirements.

8. International Transfers

Your data may be transferred and processed on servers located outside your country of residence. We ensure that all transfers comply with applicable data protection laws, including the use of EU Standard Contractual Clauses when necessary.

9. Children's Privacy

Our services are not directed to children under 18 years. We do not intentionally collect information from children. If we discover we have collected information from a child, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy occasionally. We will notify you of significant changes by email or through a notice on our website. We recommend reviewing this policy periodically.

11. Contact

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

• Privacy email: privacy@jrmstream.com
• General email: support@jrmstream.com
• Website: https://rtcstreaming.com

12. Supervisory Authority

If you believe that the processing of your personal data violates applicable laws, you have the right to lodge a complaint with the competent data protection authority in your country.